Our Commitment to Protect Your Privacy

Precise Mortgage Solutions seeks to provide the best possible service to it's customers by providing the best possible range of financial products and services. We understand hoe important it is to protect your personal information.

This document sets out our Privacy Policy in respect of personal information that you may provide to us. We acknowledge that any personal information we collect about you will only be used for the purposes indicated in our policy.

Who is Precise Mortgage Solutions?

Precise Mortgage Solutions is an organisation that offers finance products and services within the mortgage industry. We assist you with loan applications and in locating funders suitable to  provide loans to you. We may also market other products.

Personal Information

When we refer to personal information we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained such as your name, address, contact details, date of birth, occupation and financial information.

Why we collect  your personal information?

We collect and receive personal information from our customers or from business referrers in order to conduct our business. From time to time we may offer other products and services. To enable us to maintain a successful business relationship with you we may disclose your personal information with other organisations that provide products or services used or marketed by us. The type of organisations to which we are likely to disclose information about you include mortgage intermediaries, lenders, valuers, lenders mortgage insurance, surveyors, accountants, credit report agencies and lawyers. We may also disclose your personal information to any other organisation that may have or is considering having an interest in your loan or in your business.

How we collect your personal information?

Where reasonable and practical we will collect your personal information directly from you.

Disclosure of your Personal Information

Where possible we will inform you at or before the time of collecting your personal information, the types of organisations that we intend to disclose your personal information to. Prior to disclosing any of your personal information to another organisation, we will take the necessary steps to satisfy ourselves that: a) the organisation has a commitment to protecting your personal information at least equal to our commitment and b) you have consented in doing so. Note: Sometimes we are required by law to disclose your personal information. Circumstances in which we will disclose your personal information would be to a Court or Tribunal in response to a request or in response to a subpoena or the Australian Taxation Office.

Direct Marketing

From time to time we may use your personal information to provide you with current information about loans, special offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company we are associated with. would like on the front page.

Important: If you do not wish to receive marketing information, you may at any time decide to decline receiving such marketing material by telephoning us on 02 4737 8893 or by emailing us on charley@precisemortgagesolutions.com. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.

Updating your Personal Information

It is important to our relationship that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we will ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us. We will generally rely on you to assist us in informing us if the information we hold about you is inaccurate or incomplete.

Access to your Personal Information

We will provide you with access to the personal information we hold about you. You may request access to any of the personal information we hold about you at any time. To access personal information we hold about you, use the contact details specified above. Please note that we may charge a fee in retrieving and supplying the information to you.

Denied Access to Personal Information

There may be situations where we are not required to provide you with access to your personal information. For example, such a situation would be information relating to an existing or anticipated legal proceedings with you, or if your request is vexatious. An explanation will be provided to you, if we deny you access to your personal information we hold.

Business without Identifying You

In most circumstances it will be necessary for us to identify you in order to successfully do business with you, however, where it is lawful to do so, we will offer you the opportunity of doing business with us, without providing us with personal information. Such a situation will be where you make general enquiries about interest rates or current promotional offers. Where sensitive information is collected, stored, used or transferred about you, we will only use this information if you have consented or in the exercise or defence of a legal claim. Sensitive information is information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional association or trade unions, sexual preferences, criminal record or health.

Security of your Personal Information

We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed for any purposes for which the information may be used or disclosed, it will be destroyed or permanently de-identified in a secure manner. Furthermore, we will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure. Note: The security information transmitted over the internet cannot be guaranteed.

Further Information

You may request further information about how we manage your personal information by writing or emailing us.

Change in our Privacy Policy

We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practices. As a consequence we may change this Privacy Policy from time to time or as need arises. This Privacy Policy came to existence on the 25 of June 2007.